This course will provide security workers, officers and managers with the essentials of conducting effective security operations. It will address a wide range of topics to enable all participants to understand and practice the skills required to carry out daily security functions. Participant will gain practical skills and techniques that can be applied immediately back in to the workplace
- Security officers
- Managers
- Team leaders
To enhance the participants’ knowledge, skills, and abilities necessary for conducting effective security operations.
By the end of this course, participant will be able to:
- Define the responsibilities and authorities of industrial security leaders and supervisors
- Identify the role and duties of industrial security leaders and supervisors
- Motivations and incentives of industrial security supervisor
- Upgrade the supervisory skills within industrial security departments
- Introduction to the duties and skills of a security officer
- Roles and responsibilities of a security officer
- Health and safety
- Awareness of the law
- Emergency procedures
- Fire safety
- Security procedures and policy
- Specific duties, skills and responsibilities of a security officer
- Crime prevention
- Access and egress control
- Patrolling
- Searching skills
- Surveillance
- Children, vulnerable people and disabled people safety
- Drugs awareness
- Counter-terrorism
- Licensing
- Risk assessments
- Threat assessments
- Electronic and physical protection systems
- Crowd management and control
- Conflict management
- Communication skills
- Introduction to conflict management skills
- Emotional responses
- Preventing conflict situations
- Managing conflict situations
- Learning from conflict situations
- Physical intervention
- Physical barriers, lighting, protection, scanning equipment
- Medical considerations
- Legal considerations
- Law and self-defense (use of force)
- Disengagement skills
- Escorting skills
- Walk drills
- Physical defense skills
- Writing reports and briefs
- Introduction to incident investigation
- Basic patrol reports
- Notebooks, logbooks, equipment registers and record keeping
