Human Resources Management is a strategic approach to effectively manage and develop employees at all levels in an organisation. It is designed in a way to accelerate employee performance for the organisation to gain a competitive advantage in the market.
Human Resource Management is a department that focuses on hiring, managing, and releasing or replacing the workforce. It is a bridge between employee performance and organisational objectives. Human resource management is a process of strategically hiring people, training, compensating, developing policies to maintain decorum, and retaining employees.
• Non-HR Leaders and Managers
• HR personnel/experts
• Organizational development and independent consultants
• Corporate professionals in HRM
To enhance the participants’ competency necessary to understand role and activities of the Human Resource Department, and how to use tools and techniques to effectively manage people and create opportunities to develop employee potential.
By the end of this course, participant will be able to:
• Know the benefits of Human Resource Management in the success of any organization.
• Understand the functions and responsibilities of HRM.
• Learn the techniques of working with employees and providing support and assistance when required.
• Assess and analyze performance management in a multi-cultural environment.
• Enhance the learning techniques and help the employees expand their skills.
• Learn the process of effective hiring, selecting, and training the newly hired.
• Accelerate effective coordination and communication in the organization.
• Utilize manpower to effectively achieve the organization’s goals.
• Create a healthy work culture by keeping the workforce motivated.
• Appreciate and encourage employees for their efforts and innovative ideas for the development of the organization.
1. Overview of Human Resources Management
• What is Human resources management?
• Benefits of Human resources management
• Importance of Human resources management
• Difference between Human resources management and development
• Role, responsibilities, and tasks of Human Resource Management
• Strategies of human resource management
• Functional structure of human resource management
• Human resource management vs personnel management
• Strategic HRM in a progressive organisation
2. Administration and Performance Management
• Monitoring and reporting
• Absence management
• Performance management in a multi-cultural setting
• Appraisal and 360 degree feedback
• Performance improvement plans
• Learning interventions
• Employees supporting
3. Basics of Human Resource Management
• Recruitment and selection
• Performance management
• Learning and development
• Succession planning and career development
• Compensation and employee benefits
• Human resource information system
• Data and analytics
• HR Compliance
• Workplace safety
• Talent management
4. Employee Support and Welfare
• Identifying the problems and providing solutions
• Introducing employee assistance programs
• Equal opportunities and employee diversity
• Grievance and Overseeing Workplace Investigations
• Discrimination and harassment
• Exit interviews and procedures
5. Learning and Development
• Identify the need to train
• Implement adult learning practices
• Technical and soft skills training
• Professional and legal training
• Individual and group training
• Analyzing and Monitoring
• Coaching and mentoring
• Training and development interventions
6. Employee and Labour Relations
• Reconciling disagreement between employer and employee
• Negotiating disagreement between employees
• Workplace harassment and abuse
• Reviewing employee right with unions, management, and stakeholders
7. Employee Safety and Heath
• Implementing safety measures with the change of law in the industry
• Assessing safety and compliance, ensuring certifications with legal authorities
• Collaborating with relevant government departments for safety and compliance
• Examining safety and compliance with union
8. Employee Compensation and Benefits
• Bonus and commission
• Incentive pays
• Stock option
• Paid leaves
• Healthcare facilities
• In-kind compensation (recognition, meal coupons, gift coupons)
